System Service Suspension and Security Patch Maintenance

Dear Users,

To ensure the security of our system environment and the protection of your data, we are currently performing an emergency security patch deployment. As a result, all system services have been temporarily suspended. We apologize for any inconvenience this may cause and appreciate your understanding.

A further announcement will be made once the patching process and subsequent security scans have been completed and verified.

Why Are Services Being Suspended?

PHP recently announced critical security vulnerabilities (CVE-2026-109618 / CVE-2026-109619). If not addressed promptly, these vulnerabilities could allow unauthorized remote access to servers by malicious actors, creating a significant risk of internal data exposure and compromise.

To uphold the highest standards of data protection, we are proactively taking the entire system offline in accordance with our internal cybersecurity incident response procedures to perform the necessary infrastructure-level security updates.

Support During the Outage

We understand the impact this service interruption may have and sincerely apologize for the inconvenience. Our team is treating this issue with the highest priority and will restore services as soon as possible.

During this maintenance period, please use email as the primary communication channel for any ticket updates, service requests, or urgent concerns. Our team will continue to provide support via email until normal system operations are restored.

Further updates will be communicated as soon as they become available. Thank you for your understanding.